Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-repair-fort-collins-co.ecojohns.com (hereinafter referred to as “Water Damage Repair Fort Collins CO,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

  1. Our official website at https://water-damage-repair-fort-collins-co.ecojohns.com.
  2. All associated mobile and desktop applications.
  3. Online services and products offered through our platform.
  4. Any third-party platforms or services linked to our website, which have their own privacy policies that govern your interactions with them.

Processing Activities

This policy is designed to guide you when:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites that reference this Privacy Statement.
  3. Communicating with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. These include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
  3. Financial Information: Financial records and banking information for processing payments.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device tokens, or advertising IDs.
  6. Location Data: Geographic location information provided by your browser or device.
  7. Feedback: Comments, suggestions, and reviews you share with us to improve our services.
  8. Social Media Information: Data obtained from social media platforms when you interact with our content or engage with our social media accounts.
  9. Product Information: Details about products you browse, view, or purchase on our e-commerce platform.

We collect this data through various methods, including direct user input, tracking technologies, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and services. They enable features like secure log-in and account management.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Track user behavior on our site, helping us understand how visitors engage with our content and improve our offerings.

Users can manage their cookie preferences through our Cookie Manager, which allows them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

To safeguard your personal information, we implement robust security measures:

  1. Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and website do not knowingly collect personal information from minors without parental consent.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access, Rectification, and Erasure: The right to request access to, correct, or delete your personal data.
  2. Restriction: The ability to limit the processing of your data in certain circumstances.
  3. Portability: Requesting a portable copy of your data for use with alternative services.
  4. Objection: Objecting to the processing of your data based on legitimate interests or consent.
  5. Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you.
  6. Data Portability/Withdrawal of Consent: The right to withdraw consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, requests for access or correction of data, unsubscribe requests, or general inquiries regarding privacy:

Email: [email protected]
Address: [Provide Company Address]

We value your trust in our handling of personal information and strive to maintain transparency throughout our operations.